Bonnie Ngan
Wonderful Doctor Lisa with Loving Heart Our family have a wonderful time at this dental clinic, you can tell they do care & love their customers, from the lobby with drinks provided, with beautiful color napkins to attentive bathroom's good soap & lotion. Dr Lisa is wonderful with kids, I really appreciate her taking time to see my kids, the dental hygienists Jenni & Rebecca are wonderful, I kept praising them as they are so polite & just awesome !!! If there are 10 stars, i will give them 10. Impressive customer services in Rapid City !!! Their facility are really beautiful, lobby has a kid play area. You can tell this clinic is really attentive to details, I wanna especially thank dental hygienist Jenni for making the dental check-up for my kid as comfortable as possible, she also turns on cartoons for him, and comfort him while he is crying. She even proactively ask if he wanna use a chapstick coz maybe he kept licking while cleaning & his lips become dry. You will not find other places like that in RC. I'm so glad they lead by examples. Dr Lisa is wonderful & very personable, she tells my kids once that brushing teeth is important better than me telling them 10 million times. Dental hygienist Rebecaa is also wonderful, she kept encouraging my younger kid to stay put, and hold his little hand to make him feel comfortable while Dr Lisa count his teeth. The staffs also reward kids with a prize at the end of the visit so my kids are really happy. Those little things goes a long way to let customers know they do appreciate their business. Not many places treat people well nowadays. I'm IMPRESS ! BIG PRAISE to everyone in this clinic !! Beautiful location, beautiful interior, kind heart staffs, Dr Lisa, Dr Joe & Dr Dan. We have met all of them and I would like to take this opportunity to thank all of them <3 It's very touching to see how caring they are. Even the front table staff, they are wonderful at giving paper to excuse kids from school (not giving a bad look when asked like some other places think it's an inconvenient to them) I LOVE THIS DENTAL PLACE !!!! They also have automatic system to send text to phone to remind you the appointments, and they have those stickers to tell you your next appointments. We have 3 more appointments for tooth filling, Donna is helpful to choose the latter time for us so kid won't have to miss school too much. Appreciated :) BY THE WAY, i love their theme NEON GREEN color !!
